Frequently Asked Questions about using Our Online Shop
Here you will find a selection of frequently asked questions to help you use and enjoy our online HiFi shop. If you can’t find what you are looking for, please get in touch.
Topics: Listings, Account Details
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Listings
How do I list an item on HiFi In Touch?
Listing an item on HiFi In Touch is quick and simple. Firstly create an account here and login. Click "Manage My Listing" and "Add new listing".
Do listings have a time limit?
No, listings do not have a time limit. They remain listed until you remove them. We may however send you a reminder from time to time to delete sold items.
Does it cost to list a product?
Listing items is completely free for all users. If you are interested in the extra functionality a dealer account provides please get in touch.
Do I need to display my home address?
No, you do not need to display your home address. Your Country and City will give the buyer a good idea where the item is coming from. Any further details are down to the seller.
Account Details
How do I upgrade to a dealer account?
If you already have an account and would like to upgrade to a dealer account please contact us. If you haven't currently got an account with us please tick "Regisiter for a dealer account?" upon registration.
How do I change my account details?
Login and click "Edit My Profile". All information except the email address you signed up with can be changed.
Can a recover a forgotten password?
Yes a forgotten password can be recovered. Please follow this link.